Lost or Stolen Card

To report your card lost or stolen, please contact a representative at one of the numbers below:

During Normal Business Hours

Customer Service (512) 671-2239

For after hours please call the numbers below

MasterCard (Debit Card)

1-800-472-3272 (option 2)

Visa / MasterCard (Credit Cards)

1-888-503-3358 (option 2) toll free

If outside the U.S., please call 1-605-782-3865

For Fast, Effective Reporting

Make a record of card numbers, expiration dates, and phone numbers. Keep this record in a safe place, separate from where you keep your cards. Use this information when you report your cards lost or stolen.

Protect Your Privacy

For tips to protect your identity and securely use your card, check out our Financial Safety Tips.